Privacy Policy

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person, such as the client and the Appointed person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

All Client Data will be deleted upon cancellation of all viewers subscriptions.

How we use your information

This privacy notice tells you how we, The Precious Thoughts Group Ltd, also known as Precious Thoughts will collect and use your personal data for provision of services, cookies, complaints etc.

Why does The Precious Thoughts Group Ltd need to collect and store personal data?

For us at Precious Thoughts to provide you with a secure service of our products we require personal data for fulfilment of the contract and any related correspondence. In any event, we are committed to ensuring that the information we collect, and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

We process your personal data on the following lawful bases: (i) performance of a contract (to provide our services); (ii) your explicit consent (for processing special category data, such as religious or health information); (iii) compliance with legal obligations (e.g., tax and audit requirements); and (iv) our legitimate interests (where these do not override your rights and freedoms).

Will The Precious Thoughts Group Ltd share my personal data with anyone else?

Upon your passing, your appointed person will notify us to send details to your funeral director. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on behalf of The Precious Thoughts Group Ltd. When they no longer need your data to fulfil this service, they will dispose of the details in line with their own liability and procedures.

We may also share your data with trusted service providers (such as IT hosting, payment processors, or legal advisors) who act as data processors on our behalf. We again require such providers to be liable and responsible for the deletion of data if no longer required.

We do not transfer your personal data outside the UK/EEA. If this changes, we will ensure appropriate safeguards (such as UK IDTA / EU SCCs) are in place and will update this notice accordingly.

How will The Precious Thoughts Group Ltd use the personal data it collects about me?

The Precious Thoughts Group Ltd will use the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. The Precious Thoughts Group Ltd is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will The Precious Thoughts Group Ltd contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

The Precious Thoughts Group Ltd at your request, can confirm what information we hold about you and how it is processed. If Precious Thoughts Group Ltd does hold personal data about you, you can request the following information:

• Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • The categories of personal data collected, stored and processed.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
• You also have the right to data portability and to object to certain types of processing. To exercise any of these rights, please contact us at info@preciousthoughts.co.uk or write to our registered address.
• Cookies: We use cookies and similar technologies to enhance your experience on our website. For more information, please see our Cookie Policy. You can manage your cookie preferences at any time.
• Children’s Data: Our services are not intended for children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

Data Protection Contact: If you have any questions about this policy or how we handle your data, please contact our Data Protection Officer at info@preciousthoughts.co.uk or write to our registered address.